Terms of Service

Terms of Service


Disclaimer

  1. Product Purpose
    • Our products are not medical devices and are not intended for treating illnesses, or any therapeutic purposes.
    • Nothing on our website or in our products should be considered medical advice, treatment, or diagnosis. They are not substitutes for consulting a medical practitioner.
  2. User Responsibility
    • Ensure our products are suitable for your infant’s needs.
    • Do not use our products without supervision if your infant's adjusted age is over 6 months or if they are rolling back to stomach..
  3. Usage Instructions
    • Follow all safety information and instructions provided before using our products.
    • Consult a medical practitioner before use if you have any concerns.

Acceptance

  1. Website Use
    • Operated by Baby Enterprises Pty Ltd (ABN: 11 676 337 778).
    • By using our site, you agree to these terms and our Privacy Policy.
    • If under 18, you confirm that you have permission from a parent or legal guardian.
  2. Legal Capacity
    • You must be at least 18 years old to use the site and place orders.

Orders

  1. Placing Orders
    • Orders placed on the site are offers to purchase products at the indicated price, including applicable charges and taxes.
    • We may accept or reject orders at our discretion.
    • Check your order details carefully before submission.
  2. Order Confirmation
    • Upon successful payment, you will receive a confirmation email with order details.

Price and Payments

  1. Payment Methods
    • Pay the total price, including delivery costs, using methods listed on the site.
    • Payments are final unless fraudulent or mistaken.
  2. Third-party Processors
    • Payments may be processed by third parties, subject to their terms and conditions.
  3. Custom Charges
    • For deliveries outside Australia, additional custom charges or taxes may apply.
  4. Discounts and Promotions
    • Use promotional codes as specified on the site during order submission.

Availability and Cancellation

  1. Product Availability
    • All orders are subject to product availability.
  2. Order Cancellation
    • We may cancel orders due to delays, errors, or supply issues. We will notify you and offer a refund, store credit, or backorder option.

Delivery, Title, and Risk

  1. Delivery Address
    • Products are delivered to the address provided during the order process.
  2. Delivery Costs
    • Costs are specified on the site. Delivery estimates are based on carrier information.
  3. Title and Risk
    • Title remains with us until full payment is received. Risk passes to you upon delivery.

Returns and Risk-free Trial

  1. Risk-free Trial
    • Full refunds are offered for returns within 30 days if products are in original condition and unused as per instructions. Return delivery costs will be covered.
  2. Australian Consumer Law
    • Our products come with guarantees under the Australian Consumer Law. You are entitled to a replacement, refund, or repair for major failures.

Intellectual Property

  1. Our Rights
    • All intellectual property related to our products and site remains our property. Do not copy, distribute, or modify without consent.

Limitations

  1. Liability Limits
    • Our maximum liability is limited to the price paid for the products. We are not liable for indirect losses like lost profits or data.
  2. Events Beyond Control
    • We are not liable for delays or damages caused by events beyond our control or your actions.


Collection Notice

  1. Personal Information
    • We collect personal information to provide our services and may share it with third-party providers. Our Privacy Policy explains how we handle your information.

General

  1. Disputes
    • Disputes must be resolved by meeting with a senior representative before court proceedings, unless urgent relief is needed.
  2. Notices
    • Notices must be in writing and will be considered served based on post or email timelines.
  3. Waiver
    • Delays in exercising rights do not constitute a waiver. Waivers must be in writing.
  4. Relationship
    • These terms do not create a partnership, joint venture, or agency relationship.
  5. Photographs
    • By sharing photos of our products, you consent to us using them for marketing purposes.
  6. Feedback
    • We welcome feedback and complaints, and will address concerns reasonably.
  7. Severance
    • Invalid provisions will be adjusted or removed without affecting the remaining terms.
  8. Assignment
    • You cannot assign rights or obligations without our written consent.
  9. Entire Agreement
    • These terms represent the entire agreement between you and us.
  10. Amendment
  • We may amend these terms by updating the site. Check for updates before placing orders.
  1. Governing Law
  • These terms are governed by Victorian law. Accessing the site from outside Australia is at your own risk.

For questions and notices, contact us at support@theperfectnoggin.com.au